Key Responsibilities

• Maintain close liaison with Planning, Crew Planning, Crew Operations, Inflight Services Delivery , Air Hong Kong and other related departments to facilitate smooth pairing production process.
• Assist in annual budgeting exercise and scenario studies to provide support for crew planning analytics and projections.
• Construct crew pairings and rosters in compliance with Civil Aviation Department (CAD) and Company requirements in a cost-effective manner.
• Responding to crew enquires on rosters and bids aspects.
• Generate reports from Jeppesen Crew Pairing (JCP) and/or Jeppesen Crew Rostering (JCR) and perform analysis with support from Executives or Assistant Manager Crew Scheduling.
• Provide feedback on variations and difficulties and issues during production cycle to Crew Scheduling Executives to ensure continuous improvement.
• Contribute to overall performance and continuous improvement process of the team.
• Rotate to the different streams in aim to further enhance job knowledge and skills in Crew Scheduling subject to business requirements.
• Support post roster and pairing activities.
• Support other crew resources functions in event of major disruptions.
• Maintaining technical knowledge required.
• Specific duties and responsibilities as delegated by Crew Scheduling Executive.

Knowledge

• Tertiary education.
• Knowledge of Approved Flight Time Limitations Scheme (AFTLS) would be advantageous.

Skills

• Good command of both spoken and written English.
• Customer-focused, high change-oriented and flexible personality.
• Good interpersonal and communication skills.
• Good analytical ability and a good team player.
• Good at Excel and Word or equivalent.
• Ability to work under pressure.

Experience

• Minimum of 2 years’ airline experience.